Request Money - How to & Demo Video

Request Money

Easily request money you are owed with the Interac e-Transfer Request Money feature. When you send a request for money, the recipient is notified instantly and can accept the request. If accepted, the requested amount will be automatically deposited into your account and you will be notified when funds are available.

  1. Log in to your financial institution's online banking or mobile banking and navigate to Interac e-Transfer Request Money.
  2. Add or select a contact and fill out the name and e-mail address or mobile phone number of the person you wish to send the request to.
  3. Type in the specified amount you are requesting and select the account you would like the funds to be deposited into. You can also include a personalized message with the request.
  4. Once the recipient has fulfilled your request, funds will immediately be deposited into your bank account and you will be notified immediately.

Demo Video    

A non-refundable fee of $1.50 will be charged when requesting money.

For a list of frequently asked questions about e-transfers, click here.