We want to ensure our member’s personal information is protected. The internet has changed the way we conduct our financial business, providing convenient access to information and the ability to perform transactions from home, work and on the go. It is important to be aware that when you communicate via the Internet, other people and software can interfere with your communication. An inadequately protected computer or lack of security set up on your device, can be accessed by an unknown party or a virus very quickly. We have many options for you to keep yourself safe!
Direct Alerts
These alerts will advise you when important changes have been made to your information or your account in Online Banking. You can choose if you’d like these alerts sent as a text, email or both!
Direct Alerts will notify you when:
- Account login alert
- A new bill payee is added to your list
- Your Personal Access Code (PAC) is changed
- If you are locked out of Online Banking via Increased Authentication after 3 attempts to log in.
- INTERAC e-Transfer New Recipient Added Alerts
Set up Direct Alerts today!
Enhanced PAC
A Quick Update to Your Online Banking Password 🔐
As you may have noticed, our online banking password requirements have recently changed. These updated requirements are designed to provide an added layer of security and help keep your accounts protected.
What does this mean for you?
If you haven’t been prompted to change your password yet, there’s nothing you need to do! Your current password will continue to work until you are required to update it.
When it’s time to create a new password, it will need to:
- Be at least 12 characters long
- Include an uppercase letter
- Include a lowercase letter
- Include a number
- Include a special character - , # : ? | ( ) ' \ @ $ !
Just keep these new requirements in mind the next time you’re asked to update your password.
Thank you for helping us keep your online banking safe and secure!
Lock’N’Block
Allows you to lock or block your credit union debit card, anytime, anywhere!
Whether your card is lost or stolen, you are able to lock or block with the click of a button through our Mobile App, or MemberDirect® Online Banking.
Learn more about Lock'N'Block!
